Privacy Policy
Last Updated: January 16, 2025
This Privacy Policy describes how Ganesh Distribution ("we," "us," "our") collects, uses, and shares your personal information when you access or use our website, mobile application, or any related services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.
Information We Collect
1. Information You Provide to Us
We collect the following types of information directly from you:
Contact Information: Name, email address, phone number, and physical address.
Account Information: Username, password, and security questions.
Order Information: Purchase history, billing and shipping addresses, and payment details.
Support Requests: Details you provide when contacting customer support or filling out forms.
2. Information We Collect Automatically
We may collect the following information when you interact with our Services:
Usage Data: IP address, device type, operating system, browser type, and activity logs.
Cookies and Tracking Technologies: Data about your preferences, pages viewed, and interaction with the Services.
3. Information from Third Parties
We may receive information from:
- Service Providers: Payment processors, shipping partners, and analytics providers.
- Marketing Partners: Data from platforms that help us advertise our Services.
How We Use Your Information
We use your information to:
- Provide and improve our Services.
- Process orders and payments.
- Personalize user experiences, such as recommendations and content.
- Communicate with you regarding updates, promotions, and customer support.
- Comply with legal requirements and prevent fraud.
How We Share Your Information
We may share your personal information:
- With Service Providers: For payment processing, shipping, and analytics.
- With Marketing Partners: For personalized advertising campaigns.
- For Legal Reasons: To comply with legal obligations, enforce our policies, or protect rights.
- During Business Transfers: In case of mergers, acquisitions, or asset sales.
- We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality.
- Analyze website usage.
- Deliver tailored advertisements.
- You can manage your cookie preferences through your browser settings. Note that
- disabling cookies may affect certain features of our Services.
Your Rights
Depending on your location, you may have the following rights:
- Access and Portability: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Opt-Out: Opt out of marketing communications and data sharing.
- To exercise your rights, please contact us using the details below.
Security
We use industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure. Please safeguard your account credentials and notify us immediately if you suspect unauthorized access.
Children's Privacy
Our Services are not intended for children under 21. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will promptly delete it.
International Data Transfers
If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries with different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Continued use of the Services signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: ganesh.distribution@gmail.com
Address: 4104 Ringgold Rd, Chattanooga, TN 37412 USA
